Privacy Policy

Fablware, LLC ("we," "our," or "us") operates the Joltd mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.

1. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Fitness Data: Workout logs, exercise history, routines, streaks, and progress data you enter or generate through use of the App.
• AI Interaction Data: Inputs and preferences you provide to Joltd AI for generating personalized workout recommendations.
• Device Information: Device type, operating system, unique device identifiers, and IP address.
• Usage Information: How you interact with the App, including features accessed, screens viewed, and time spent.
• Analytics Data: Aggregated usage statistics and performance metrics collected through analytics tools to help us improve the App.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features.
• Power Joltd AI to generate personalized workout recommendations based on your history and preferences.
• Track your fitness progress, streaks, and workout history.
• Send you service-related communications such as account notifications and security alerts.
• Analyze usage patterns to improve the App's functionality and user experience.
• Detect, investigate, and prevent fraudulent or unauthorized activity.
• Comply with applicable laws and legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate the App, such as cloud hosting providers, analytics services, and AI processing services. These providers are contractually required to protect your information.
• Legal Requirements: When required by law, subpoena, court order, or other legal process, or to protect the rights, safety, or property of Fablware, LLC, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
• Aggregated Data: We may share anonymized, aggregated data that cannot be used to identify you for research or analytics purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure cloud infrastructure, and access controls.

5. Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide the Services. When you delete your account:

• Your personal information and fitness data will be deleted within 30 days.
• Some information may be retained as required by law or for legitimate business purposes such as fraud prevention.
• Anonymized or aggregated data may be retained for analytics purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Communication Preferences: Opt out of promotional communications by following the unsubscribe instructions in our emails or adjusting your notification settings in the App.

To exercise these rights, please contact us at hello@fablware.com.

7. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.

8. Third-Party Services

The App may contain links to or integrate with third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before providing any personal information.

9. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@fablware.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the Effective Date. For material changes, we will provide additional notice through the App. Your continued use of the App after changes become effective constitutes acceptance of the updated policy.